Here Today Gone Today

At work yesterday they implemented a new procedure. And by "they" I mean the people that work at the main office who don't really know what happens at the branches that actually serve the public. As soon as those in my department heard about this new procedure we came up with about 15 different questions regarding it.

The managers just shrugged and said they knew no more than we did and that if we encounter problems we should just refer those people to them.  It is all fine and good for the managers to say that because problems like to show up at lunch time when the whole lot of them are gone from the building.

Lunch time came and of course a problem cropped up but it was a problem that our department hadn't anticipated with our 15 questions. Nope, this problem involved another department--the one that takes the money.  See in the past this procedure had a $3 option and a $10 option. The new procedure was for an eight dollar fits all process.  Cashiering isn't set up to take $8 for said transaction. Their computer system bulks because it thinks you've either paid too much or too little.

Anyway, by the time lunchtime was over so was the new procedure. Now we're back to doing things the same old way with our two different price points. We haven't heard anything further since yesterday but you just know they will iron out the one wrinkle and throw it back out there for us until the next insurmountable problem comes along. It'd be easier to ask the front line people for input but just winging it much more fun and more in line with our other business practices.

The Fine Print: Stamping stuff by Stampin' Up.